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Privacy Policy

This Privacy Policy outlines how GRITNCODE collects, uses, stores, and protects personal information obtained from members, visitors, and users of our services in compliance with the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021).

Information We Collect

  • Personal Information: We may collect personal information, including but not limited to, names, contact details, date of birth, gender, and medical history, provided voluntarily by individuals during membership registration, fitness assessments, and other interactions with our facility.

  • Payment Information: We may collect payment information, such as credit card details or bank account information, to process membership fees and other payments.

  • Health and Fitness Data: We may collect health and fitness-related data, such as exercise routines, training progress, and medical conditions, to provide personalized fitness programs and ensure the safety and well-being of our members.

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How We Use Your Information

  • Personalization: We use the information collected to personalize fitness programs, tailor services to individual needs, and improve the overall experience of our members.

  • Communication: We may use contact information to communicate important updates, promotions, and offers related to our services. Members have the option to opt-out of receiving marketing communications at any time.

  • Payment Processing: We use payment information to process membership fees and other transactions securely and efficiently.

  • Health and Safety: We use health and fitness data to monitor member progress, assess fitness levels, and ensure the safety of individuals participating in our programs.

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Information Security

  • GRITNCODE employs technical, administrative, and physical security measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.

  • We restrict access to personal information to authorized personnel only and ensure that all staff members adhere to strict confidentiality obligations.

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Sharing of Information

  • We do not sell, rent, or lease personal information to third parties without the consent of the individual, except as required by law or with the individual's explicit consent.

  • We may share personal information with trusted third-party service providers and partners who assist us in delivering our services, such as payment processors, software vendors, and fitness instructors.

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Your Rights and Choices

  • Individuals have the right to access, update, or delete their personal information held by GRITNCODE by contacting us directly.

  • Individuals have the right to withdraw consent for the processing of personal information or opt-out of receiving marketing communications at any time.

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Updates to Privacy Policy

  • GRITNCODE reserves the right to update or modify this Privacy Policy at any time. Any changes will be communicated to members via email or through our website.

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Contact Us

  • If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of personal information, please contact us at clientsupport@gritncode.com.

  • By using our services and providing personal information, individuals consent to the collection, use, and processing of their information as described in this Privacy Policy.

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